Terms and Conditions

AL YAZANI BUFFALO MEAT

Terms & Conditions

Effective Date: 28 September 2026

Welcome to Al Yazani Buffalo Meat. By placing an order through our website, WhatsApp, online platforms, or other ordering channels, you agree to the following Terms & Conditions.

1. Products & Quality

  • Al Yazani Buffalo Meat provides fresh buffalo meat and meat products for wholesale, retail and online customers.

  • Our products are supplied with attention to freshness, hygiene and quality.

  • Products may include buffalo boneless meat, buffalo with bone meat, buffalo mince, buffalo liver, buffalo heart and other available meat categories.

  • Product images displayed on our website are for representation purposes. Actual product appearance, colour, size and cut may vary slightly.

2. Fresh Meat Delivery

  • Fresh meat is a perishable food product and must be handled properly after delivery.

  • Customers should check the meat immediately upon delivery for quality, quantity, packaging and the ordered product.

  • After receiving the order, the customer should immediately store the meat under appropriate refrigeration/freezing conditions.

  • For the customer's safety and product quality, meat should not be left at room temperature for an extended period.

3. 2-Hour Quality Responsibility

IMPORTANT:

The customer must inspect the meat immediately after delivery.

  • Any quality-related complaint or return request must be raised within 2 hours of delivery.

  • The meat should be kept properly refrigerated after delivery.

  • After 2 hours from delivery, Al Yazani Buffalo Meat will not be responsible for quality issues resulting from improper storage, handling, temperature exposure or delayed consumption.

  • Customers are requested to contact us as soon as any issue is noticed.

4. Return & Replacement Policy

Because meat is a perishable food product, returns are accepted only for eligible quality or order-related issues.

Before accepting/using the order, please check:

  • Product received

  • Quantity

  • Meat cut/type

  • Packaging condition

  • Freshness and visible quality

If you believe there is a quality issue:

  1. Do not cook, wash, consume or otherwise use the product.

  2. Keep the product and original packaging available.

  3. Contact Al Yazani Buffalo Meat within 2 hours of delivery.

  4. Provide your order details and clear photographs/videos showing the issue.

  5. Our team will review the complaint and determine whether a replacement, return or other resolution is applicable.

No quality-based return or complaint will be accepted after the 2-hour reporting period.

5. Incorrect or Missing Items

If you receive an incorrect or missing product, please notify us within 2 hours of delivery.

Please provide:

  • Order number

  • Product details

  • Photographs/videos of the delivered product

  • Packaging/label photographs where applicable

After verification, we may arrange an appropriate resolution.

6. Non-Returnable Situations

A return/replacement may not be accepted when:

  • The meat has been cooked or partially consumed.

  • The product has been washed, processed or altered.

  • The product has been improperly stored after delivery.

  • The complaint is made after the 2-hour reporting period.

  • The product has been damaged after delivery due to customer handling.

  • The product is returned without prior approval from Al Yazani Buffalo Meat.

7. Order Cancellation

Orders may be cancelled only before preparation/dispatch, subject to our confirmation.

Once a fresh-meat order has been prepared or dispatched, cancellation may not be possible because the product is perishable.

8. Delivery

  • Delivery times may vary depending on location, order volume, traffic and delivery availability.

  • Customers must provide a correct delivery address and contact number.

  • The customer should be available to receive the order.

  • Any delay caused by an incorrect address, unavailable recipient or inability to receive the order may affect product quality, and Al Yazani Buffalo Meat may not be responsible for such delay.

9. Payment

Orders must be paid through the payment method offered at the time of purchase.

For certain wholesale or special orders, separate payment terms may apply as agreed between the customer and Al Yazani Buffalo Meat.

10. Halal & Regulatory Information

Al Yazani Buffalo Meat presents its products as Halal-certified and displays applicable certification and regulatory information on its website/product packaging.

The website currently displays information including:

  • Halal Certification

  • FSSAI License information

  • Applicable registration details

Customers should refer to the current product packaging and official certification documents for the latest certification information.

11. Customer Responsibility

Customers are responsible for:

  • Providing accurate delivery information.

  • Checking their order immediately upon delivery.

  • Properly storing fresh meat after receiving it.

  • Following applicable food-handling and cooking practices.

  • Reporting any issue within the specified 2-hour period.

12. Website Information

We make reasonable efforts to keep product descriptions, prices, availability and other information accurate. However, product availability and pricing may change without prior notice.

13. Privacy

Customer information provided for ordering and delivery will be handled for purposes such as order processing, payment, customer support and delivery, subject to our Privacy Policy.

14. Contact Us

Al Yazani Buffalo Meat
📞 Phone/WhatsApp: 9326363368
📧 Email: alyazanibeef@gmail.com
🌐 Website: buffalomeat.in
📍 Location: India

For any order, quality or return issue, please contact us as soon as possible and within 2 hours of delivery.

IMPORTANT NOTICE FOR YOUR WEBSITE

I recommend putting this short notice directly on the Checkout / Order Confirmation page as well:

FRESH MEAT QUALITY & RETURN NOTICE
Please check your order immediately upon delivery. Any quality, quantity or incorrect-product complaint must be reported within 2 hours of delivery. Do not cook, wash or consume the product if you wish to raise a quality complaint. After 2 hours, Al Yazani Buffalo Meat will not be responsible for quality issues caused by storage, handling or delayed consumption. Fresh meat should be refrigerated immediately after delivery.

One important wording change: rather than saying simply “consume within 2 hours after delivery”, I recommend your website say “check immediately and refrigerate immediately; any quality complaint must be reported within 2 hours.” A blanket instruction to consume meat within two hours can be confusing because safe storage depends on temperature and handling.

OWNER - SHAFHAHT ASHRAFI
+91 9326363368 EMAIL- ALYAZANIBEEF@GMAIL.COM